Supported Media Types

You can host your brand’s precious media/resources in the Media Library! By doing so, you’ll be able to manage everything in one area, forgoing a cluttered desktop and accessing your assets wherever you are. Here are the media formats supported in Clixlo and within each feature.

You can access the Media Library by going to Sites (located in the left sidebar) > Media, or by accessing Media in the Settings panel. Many of the features work with the same file types that are allowed in the library. Make sure to look out for file size limits. 

Image

• PNG (.png)

• JPEG (.jpg, .jpeg, .jfif, .pjpeg, .pjp)

• TIFF/X-TIFF (.tif, .tiff)

• WEBP (.webp)

• SVG (.svg)

• ICON (.ico, .cur)

• GIF (.gif)

Funnels –

•  Videos - 4GB

• Audio - 100MB

• Images - 100MB

• Files - 100 MB

Social Planner – maximum file size: 10 MB

only accepts:

• PNG (.png)

• JPEG (.jpg, .jpeg, .jfif, .pjpeg, .pjp)

• GIF (.gif)

Memberships – maximum file size: 50 MB 

Forms & Surveys – maximum file size: 50 MB

NOTE: You can add an option for contacts to share files in forms and surveys by adding a File Upload custom field. 

only accepted in Forms & Surveys:

• GIF (.gif)

Documents

• pdf (.pdf)

• Word Doc (.doc, .docx) 

• Excel (.xls, .xlsx, .xlsm) 

• PPT (.ppt, .pptx, .pptm)

• text (.rtf, .txt)

Memberships – maximum file size: 50 MB 

Forms & Surveys – maximum file size: 50 MB

Video

• avi (.avi)

• QuickTime (.qt, .qtc, .mov, .moov)

• MP4 (.mp4)

• Ogg (.ogv)

• Windows Media video (.wmv, .asf) 

• WebM video (.webm) 

Funnels – maximum file size: 100 mb

Social Planner – maximum file size: 1 GB

Memberships – maximum file size: 4 GB 

Audio 

• AIFF (.aif, .aiff, .aifc)

• MIDI (.mid, .midi; audio/x-midi)

• Windows Audio (.wav; audio/x-wav)

• Ogg (.oga)

• WebM audio (.weba)

• MPEG (.mp3)